Utility Service - Start & Stop

  • Please Note: Customer utility bills are due on the 25th of each month. If not paid by the 25th, a $15 delinquency fee will be applied to the account.
  • **Please note that we will soon be going paperless. If you choose not to set up an account with Xpress Bill Pay and elect paperless billing, you will be charged a $1 fee per month for a paper statement to be mailed out**


Rental Properties

Due to a recent change in City Code, utility accounts are now required to remain in the property owner's name. It will be the owner/landlord's responsibility to forward billing information to their tenants. The homeowner is responsible for any balance owed on the account.

Please inform your landlord and do NOT complete the Homeowner Application for Utilities.


Starting Service

You can now sign up for utility services online. When you click the "Get Started Here to Sign Up for Utility Services" link below, you will be directed to Xpress Bill Pay. You must first create an Xpress Bill Pay account. After creating your account you can log in to Xpress Bill Pay and select "City of Saratoga Springs" and then in the bottom right corner select "Request Utility Service" to begin the application process. Once the application is completed, we have received closing documents and the $120 deposit is paid, the City of Saratoga Springs will process your request to put utilities into your name.

*****Please note that we now require the first page of your closing documents when signing up for a new utility account. You will receive an email after completing the above application, this email will direct you on how to provide this documentation.***** 

Click here for step by step instructions on how to sign up for utility services, then click the link below to sign up.

GET STARTED HERE TO SIGN UP FOR UTILITY SERVICES

The partnership between the City of Saratoga Springs and Xpress Bill Pay provides many choices to manage your new utility account. You can set up automatic payments, access account history, payment history and much more. You can also choose to receive electronic notifications when a bill is available and due.

Deposit

A $120 deposit is required for service. The deposit is applied to accounts after 12 months of no delinquency. Residents can also visit for help in starting utility service at:

City Office
1307 N Commerce Drive
Suite 100
Saratoga Springs, UT 84045

If you complete the online utility application instead of using the link above through Xpress Bill Pay, you still need to contact the City at 801-766-9793 to pay your deposit.

Stopping Service

To stop or cancel utility service, please complete the Online Utility Services Termination Form. A forwarding address must be provided in order for the City to send a final bill.

Online Bill Pay

**Please note that we will soon be going paperless. If you choose not to set up an account with Xpress Bill Pay and elect paperless billing, you will be charged a $1 fee per month for a paper statement to be mailed out**

The City of Saratoga Springs uses Xpressbill Pay to process your online utility bills. To login or create and account visit the Xpressbill Pay website.