1) What can I do with my tap water? Can I bathe, shower and wash my hands?
Answer: It is safe to bathe, shower and wash your hands with your tap water. Frequent use of hand sanitizer is recommended and a strict avoidance of drinking un-boiled tap water should be observed. Un-boiled water should not be used to wash dishes. Automatic dishwashers do not reach temperatures which will kill bacteria. Dishes used for food consumption should be cleaned with boiled water only.
Please remember that water filters that you have in your home will not remove bacteria from the water. Also, remember that ice prepared from water that has not been boiled should be avoided.
2) What areas are affected by the boil order?
Answer: All areas of the City north of 400 South in the City or north of Westlake High School are impacted. The following subdivisions are included in the boil order: Harvest Hills, Aspen Hills, Sunrise Meadows, Dalmore Meadows, Summer Village, Sunset Haven, Sierra Estates, Riverbend, The Cove at the Jordan River, The Gables, Sergeant Court, Daybreak at Harvest Hills and Hillcrest Condominiums.
Also affected are: all commercial establishments north of 400 South; Westlake High School, Harvest Hills Elementary School and Lakeview Academy.
Areas south of 400 South are not affected by this boil order and the Loch Lomond subdivision is also not affected.
3) What are the effects of the City using Chlorine in the water system?
Answer: The amount of chlorine used falls within the State of Utah standards for the safe use of chlorine. So, persons coming into contact with chlorinated water should not have an adverse reaction to their skin. Clothing should be unaffected by this amount of chlorine and so home laundry should remain unaffected.
A chlorine smell is normal and does not indicate that there is a danger posed by chlorine in the water. The smell is an obvious smell to Saratoga Springs residents because normally the water system is not chlorinated.
4) Are there specific instructions regarding boiling water to make it safe?
Answer: Boiling instructions are to boil water for at least one minute and then let the water cool prior to drinking.
5) What is the City doing to clean the water system?
Answer: The City began to chlorinate and flush the system at about 11:00 p.m. on Thursday night. Water sampling will be performed today and test results available within 36 hours of testing. You should continue to monitor the website for updates.
The City is working as quickly as possible to both clean the system and understand where contamination may exist or may have existed. Our objective is to be certain that the system has been fully cleaned and sanitized prior to lifting the boil order.
Questions regarding waterborne bacteria should be directed to the Utah County Health Department at (801) 851-7000 or www.utahcountyonline.org/Dept2/Health/index.asp